Customer Questionnaire

Please provide the following contact information:

Name	Tom Smith
Title	Controller
Organization	ABC Manufacturing
Work Phone	111.222.5656
FAX
E-mail	tsmith@aolisp.com
URL	http://www.abc.com

If you are using a distributor or reseller please list their name, phone number and email if possible

            Access Control company in Raleigh. Contact is Tom Jones and tjones@acccontrol.com

Please give a brief description of the business ?

Manufacturing of automobile parts. Specifically break pads and insulation. Our employees force is made up of 1000 hourly, 150 salary and we often have 50 or so contractors we wish to track. We want to use the system to feed payroll. Each shift supervisor will be responsible for editing and authorizing his crew's time. A payroll person will enter in Vacation and Sick time. The controller will need access to run reports.

Please fill out the following where it pertains. At the bottom will be a general message box where you may enter questions or supply more information for areas with insufficient space.

Number of Locations:  1	Number of System Operators: 5
Number of employees: 1200	Number of Readers Planned:  4
Will salary people be tracked? Y	Will visitors, contractors and other non-employees be tracked? N
Holiday Rules Paid Holidays? Y Required to work before/after? No Special Pay for Holidays? If so please describe below Time and a half when you work on a holiday	Lunch Rules Automatic Lunch Deductions? Y How long (eg. 30 minutes)? 30 Enter the number of hours employees are required to work before getting lunch? 5 Will employees punch in and out for lunch? N If so, will there be separate lunch readers or a keypad? N
Shifts How many different shifts? 3 Give examples: 9:00 - 5:00pm, 12:00 - 8:00pm and 10:00pm to 6:00am Will shifts extend over midnight?Y Will shifts overlap? N Will there be rotating shifts? Y  If so how many? Please describe. First shift works one month then 2 weeks on second, then 2 weeks third then back to first. Some employees work 1 week each in rotation. What is the cut-off time for each shift? The last shift ends at 6:00 on the first day of first shift for the new period but may work over up to 12:00 that day	Overtime Rules Is there daily overtime? N After how many hours? 0 Is there weekly overtime? Y After how many hours? 40 Can there be both daily and weekly overtime? If so, please explain. No only weekly overtime Does some time not attribute towards the overtime threshold? (For eg. holiday hours) Y Vacation is excluded Are overtime hours determined by the time people work? (For eg. after 5:00PM) N We have differentials when people work on second and third shifts
Differentials Are differentials based on the time of day? For eg. 8:00 - 9:00am and after 5:00pm) Y Are differentials paid based on the day of the week? (For eg. Saturday and Sunday) N Explanation: Second and third shift always get differentials. OT on these shifts is however time and a half.	Security Rules Will people be given different rights to the system? For eg. some can edit time punches, others can not. Please explain We need 3 supervisors to see their people only and be able to authorize any exceptions. We do not want them to change time, only the payroll administrator should be able to do that Will system users be assigned to certain departments and/or locations? Y
Interface Do you wish to send hours to Payroll? Y, ADP Do you wish to send hours to job costing or other system?N Will you use an access control system as input? Y  If so, which one? TheBestAccessControl More description	Rounding Rules Do you have Grace periods for shift starts and departures? Y Are they different based on whether its a start or departure?Y Do you have a different grace period for before and after? (For eg. 2 min before, 5 minutes after)Y More Explanation 2 min before and 2 minutes after for starts and 1 minute before and 8 for after for when employees leave
Will system reside on a network? yes we need to have the users be able to get to the data from several locations	Will the system be used to project labor needs for future work?Y Will the system be used to track Vacation and Sick time?Y   Will the system be used to track and calculate benefit accruals?N
Will data need to be accessed or entered over the internet? In the future maybe but data seems to be more confined to sites	We may want to use the system in the future for forecasting and litigation research.

We downloaded the demo, from your site but now want to ask more questions.