Customer Questionnaire

Please provide the following contact information:

Name
Title
Organization
Work Phone
FAX
E-mail
URL

If you are using a distributor or reseller please list their name, phone number and email if possible

Name: Phone: Email:

Please give a brief description of the business ?

Please fill out the following where it pertains. At the bottom will be a general message box where you may enter questions or supply more information for areas with insufficient space.

Number of Locations:	Number of System Operators:
Number of employees:	Number of Readers Planned:
Will salary people be tracked?	Will visitors, contractors and other non-employees be tracked?
Holiday Rules Paid Holidays? Required to work before/after? Special Pay for Holidays? If so please describe below	Lunch Rules Automatic Lunch Deductions? How long (eg. 30 minutes)? Enter the number of hours employees are required to work before getting lunch? Will employees punch in and out for lunch? If so, will there be separate lunch readers or a keypad?
Shifts How many different shifts? Give examples: Will shifts extend over midnight? Will shifts overlap? Will there be rotating shifts? If so how many? Please describe. What is the cut-off time for each shift?	Overtime Rules Is there daily overtime? After how many hours? Is there weekly overtime? After how many hours? Can there be both daily and weekly overtime? If so, please explain. Does some time not attribute towards the overtime threshold? (For eg. holiday hours) Are overtime hours determined by the time people work? (For eg. after 5:00PM) Enter more OT description here...
Differentials Are differentials based on the time of day? For eg. 8:00 - 9:00am and after 5:00pm) Are differentials paid based on the day of the week? (For eg. Saturday and Sunday) Explanation:Enter more here...	Security Rules Will people be given different rights to the system? For eg. some can edit time punches, others can not. Please explain Will system users be assigned to certain departments and/or locations?
Interface Do you wish to send hours to Payroll? Do you wish to send hours to job costing or other system? Will you use an access control system as input?  If so, which one? More description	Rounding Rules Do you have Grace periods for shift starts and departures? Are they different based on whether its a start or departure? Do you have a different grace period for before and after? (For eg. 2 min before, 5 minutes after) More Explanation
Will system reside on a network?	Will the system be used to project labor needs for future work? Will the system be used to track Vacation and Sick time?   Will the system be used to track and calculate benefit accruals?
Will data need to be accessed or entered over the internet?	Additional space

Please use this area to add more detail or ask any questions that may have be missed.